Privacy Policy

Introduction

Ignis Forge Valtor Architects ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

When you interact with our services, we may collect personally identifiable information, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Project details and specifications
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our architectural services
• To process your requests and communicate with you about projects
• To send you updates, newsletters, and marketing communications (with your consent)
• To improve our website and services
• To respond to your inquiries and provide customer support
• To process payments and manage billing
• To comply with legal obligations and protect our legal rights
• To detect, prevent, and address technical issues or fraudulent activity

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors, contractors, and consultants who perform services on our behalf
• Business Transfers: In connection with any merger, sale, or transfer of our assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us permission to share your information
• Project Collaborators: With engineers, contractors, and other professionals involved in your project

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection
• Secure backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Portability: Request transfer of your data to another organization
• Withdrawal of Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: